The best discounts this week
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Writer’s Desk Lamp
Calligraphy Starter Kit
Refund and Returns Policy
At Fastrun Technology, we strive to ensure your complete satisfaction with every purchase. However, if you’re not entirely happy with your order, we’re here to help. Please review our policy below for details on returns and refunds.
Eligibility for Returns
To be eligible for a return or refund, the following conditions must be met:
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Timeframe: You must request a return within 2 days of receiving your order.
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Condition: The product must be unused, in its original packaging, and in the same condition as when you received it.
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Proof of Purchase: You must provide a valid receipt or order number.
How to Initiate a Return
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Contact Us: Reach out to our customer support team at 0773 567 467 or email us at [insert email address] to initiate the return process. Please provide your order number and details about the product you’d like to return.
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Return Instructions: We’ll provide you with instructions on how and where to send the product.
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Return Shipping: You are responsible for the cost of returning the item unless the return is due to an error on our part (e.g., wrong or damaged item).
Refund Process
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Inspection: Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria.
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Approval: If approved, your refund will be processed within 2-3 business days.
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Refund Method: Refunds will be issued to the original payment method used during purchase.
Non-Returnable Items
The following items are not eligible for return unless they are defective or damaged:
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Software, games, or digital downloads that have been activated or used.
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Perishable or consumable goods.
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Items marked as “final sale” or “non-returnable” at the time of purchase.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at 0773 567 467 or visit our physical store at:
Fastrun Technology
No 7/1/20, 1st Floor, Borella Super Market,
Borella, Colombo 00800.
We’ll arrange for a replacement or refund as quickly as possible.
Contact Us
If you have any questions about our Refund and Returns Policy, feel free to reach out:
📞 Phone: 0773 567 467
📍 Address: No 7/1/20, 1st Floor, Borella Super Market, Borella, Colombo 00800.
We’re here to ensure you have a seamless shopping experience with Fastrun Technology!
